Yes, You Can Speak to the Manager - Customer Support Chronicles Features: Finally, a guide for the manager who has to handle the Escalation Team daily. This notebook is a hilarious "Thank You" gift for supervisors and team leads who constantly deal with "Karens." The satirical cover serves as a great icebreaker, while the 160 lined pages inside provide plenty of space for documenting employee reviews, meeting notes, or venting about the day.